Welcome to Denali Cleaning. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or scheduling services.

---

1. Acceptance of Terms

By using the Denali Cleaning website or booking our services, you agree to these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website or services.

---

2. Services Provided

Denali Cleaning provides residential and commercial cleaning services, including but not limited to:

• Janitorial Services
• Office Cleaning
• Deep Cleaning
• Move-In / Move-Out Cleaning
• Commercial Cleaning
• Specialty Cleaning Services

All services are subject to availability and may be modified or discontinued at any time.

---

3. Quotes & Estimates

Any quotes or estimates provided through our website, email, or phone are based on the information provided by the customer.

Final pricing may vary depending on:

• Property size
• Cleaning conditions
• Additional requested services
• Time required to complete the work

Denali Cleaning reserves the right to adjust pricing when necessary.

---

4. Scheduling & Cancellations

Customers may reschedule or cancel appointments by providing at least 24 hours’ notice.

Late cancellations or missed appointments may result in a cancellation fee.

Denali Cleaning reserves the right to reschedule services due to weather, emergencies, staffing issues, or circumstances beyond our control.

---

5. Payment Terms

Payment is due according to the agreed service terms.

We may accept payment through:

• Credit or Debit Cards
• Online Payments
• Bank Transfers
• Other approved payment methods

Failure to submit payment may result in service delays or cancellation.

---

6. Customer Responsibilities

Customers agree to:

• Provide accurate information when requesting services
• Ensure safe access to the property
• Secure valuable or fragile items before service appointments
• Notify us of any hazards or special conditions on-site

Denali Cleaning is not responsible for damage caused by unstable, improperly installed, or unsecured items.

---

7. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Interfere with website functionality or security
• Copy or distribute website content without permission

---

8. Intellectual Property

All content on the Denali Cleaning website, including logos, text, graphics, images, and branding, is the property of Denali Cleaning and protected by applicable copyright and intellectual property laws.

---

9. Limitation of Liability

Denali Cleaning shall not be liable for:

• Indirect or incidental damages
• Loss of business or profits
• Delays caused by events beyond our control

Our total liability for any claim related to our services shall not exceed the amount paid for the specific service provided.

---

10. Third-Party Links

Our website may include links to third-party websites for convenience. Denali Cleaning is not responsible for the content or policies of external websites.

---

11. Privacy

Your use of our website is also governed by our Privacy Policy regarding how we collect and use personal information.

---

12. Changes to Terms

Denali Cleaning may update these Terms of Service at any time without prior notice. Updated terms will be posted on this page with a revised effective date.